Privacy Policy

Effective date: 2025-01-01

This Privacy Policy explains how Universal Reco ("we", "us", "our") collects, uses, and shares information when you use the Universal Reconciliation App (the "Service").

Information We Collect

• Account information: name, email address, and authentication data provided through our authentication provider.
• Files and transaction data: documents you upload (PDF, Excel, CSV) and the data extracted from them for reconciliation.
• Usage and device data: log data, IP address, browser type, pages viewed, and feature usage.
• Cookies and local storage: session identifiers and settings needed to operate the Service.

How We Use Information

• Provide, operate, and maintain the Service.
• Extract, normalize, and match transactions using automated and AI-based processes.
• Improve accuracy, performance, and user experience.
• Prevent abuse, fraud, and security incidents.
• Comply with legal obligations.

How We Share Information

• Service providers: We use third parties to host infrastructure, store files, provide authentication, and power AI processing (for example, Supabase and OpenAI). These providers process data on our behalf under their terms and policies.
• Legal requirements: We may disclose information to comply with law or valid legal requests.
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.

AI Processing

We may send extracted or normalized data to third-party AI services to detect columns and match transactions. You are responsible for ensuring you have the right to provide this data and that its use complies with applicable laws and policies.

Data Retention

We retain information for as long as necessary to provide the Service and for legitimate business purposes, such as security, audit, and compliance. You may request deletion of your account and associated data by contacting us.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards where required.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to processing of your personal information. Contact us to make a request.

Children's Privacy

The Service is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. We will post the updated version and revise the effective date.

Contact Us

If you have questions or requests, contact: